Terms & Conditions

Last Updated: November 25, 2023

Introduction

Welcome to RugCheck. These Terms and Conditions ("Terms") govern your access to and use of the RugCheck website at rugcheck.ca (the "Site") and all related services, including our flight search, comparison, and booking services (collectively, the "Services").

By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the Site or use our Services.

Please read these Terms carefully, as they contain important information about your legal rights, remedies, and obligations. These Terms constitute a legally binding agreement between you and RugCheck ("we," "our," or "us").

Eligibility

You must be at least 18 years old and capable of forming a binding contract with RugCheck to use our Services. By using our Services, you represent and warrant that you meet these requirements.

If you are using our Services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. In such cases, "you" and "your" will refer to both you and the entity.

Account Registration

To use certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for any activity that occurs under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

We reserve the right to disable any user account at any time if, in our opinion, you have failed to comply with these Terms or if we believe your account is being used fraudulently.

Services Description

RugCheck is a flight aggregator that allows users to search, compare, and book flights from various airlines and travel providers. We do not operate flights ourselves but facilitate bookings through third-party service providers.

When you book a flight through our Services, you are entering into a contract directly with the airline or travel provider, not with RugCheck. We act as an intermediary to facilitate your transaction.

While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, or reliability of any information displayed on our Site. Flight prices, availability, schedules, and other details are subject to change without notice.

Booking and Payment

Flight Bookings

When you make a flight booking through our Services, you agree to review and comply with:

  • The specific terms and conditions of the airline or travel provider
  • Any fare rules applicable to your ticket
  • All applicable laws, rules, and restrictions related to travel

You are responsible for ensuring that all passenger information is accurate and matches the identification documents to be used for travel. Inaccurate information may result in denied boarding, ticket cancellation, or additional fees.

Payment

By making a payment through our Services, you represent and warrant that:

  • You have the legal right to use the payment method provided
  • The payment information you provide is true, correct, and complete
  • You authorize us to charge the payment method for the total amount of your booking (including any applicable taxes and fees)

All payments are processed securely through our payment service providers. We do not store your complete payment card details on our servers.

Fees and Charges

The total price displayed for your booking may include our service fees, as well as taxes, fees, and charges imposed by the airline, airports, or governmental authorities. These fees will be clearly disclosed during the booking process.

Some payment methods may incur additional processing fees, which will be disclosed before you complete your transaction.

Cancellations, Changes, and Refunds

Cancellation and change policies vary depending on the airline, fare type, and specific terms of your booking. These policies will be provided to you before you complete your booking.

Most flight tickets are non-refundable or have significant restrictions on changes and cancellations. You should review the specific terms applicable to your booking carefully.

If you need to cancel or change your booking, you should:

  1. Contact our customer service team as soon as possible
  2. Provide your booking reference and details of the required changes
  3. Be prepared to pay any applicable fees or fare differences

Our service fees are generally non-refundable, even if your booking is refundable under the airline's policies.

For more detailed information, please refer to our Refund Policy.

Travel Documentation

You are responsible for obtaining and carrying all necessary travel documents, including but not limited to:

  • Valid passport with sufficient validity period
  • Visas for destination and transit countries
  • Health documentation (such as vaccination certificates)
  • Travel insurance

We are not responsible for any consequences resulting from your failure to obtain or carry the necessary documentation or meet entry requirements for your destination.

You should verify the specific entry requirements of your destination and transit countries before traveling, as these may change without notice.

Intellectual Property

All content, features, and functionality of the Site, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the design, selection, and arrangement thereof, are owned by RugCheck, our licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit you to use the Site for your personal, non-commercial use only. You must not:

  • Modify copies of any materials from the Site
  • Use any illustrations, photographs, or graphics separately from the accompanying text
  • Delete or alter any copyright, trademark, or other proprietary notices
  • Access or use for any commercial purposes any part of the Site or any services or materials available through the Site

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms, your right to use the Site will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.

Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

  • In any way that violates any applicable federal, provincial, local, or international law or regulation
  • To impersonate or attempt to impersonate RugCheck, a RugCheck employee, another user, or any other person or entity
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site
  • To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site
  • To attack the Site via a denial-of-service attack or a distributed denial-of-service attack
  • To use any data mining, robots, or similar data gathering or extraction methods

User Content

Our Services may allow you to post, submit, publish, display, or transmit content such as reviews, comments, or feedback ("User Content"). Any User Content you post will be considered non-confidential and non-proprietary.

By providing User Content, you grant us and our affiliates and service providers a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.

You represent and warrant that:

  • You own or control all rights to the User Content you post
  • The User Content does not violate the rights of any third party
  • The User Content is accurate and not misleading
  • The User Content complies with all applicable laws and these Terms

We have the right to remove or refuse to post any User Content that, in our judgment, violates these Terms or may be offensive, illegal, or violate the rights of any person or entity.

Links to Third-Party Websites

The Site may contain links to third-party websites or resources that are not owned or controlled by RugCheck. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or resources.

We provide these links only for your convenience and do not endorse or make any representations regarding any linked websites or resources. You acknowledge and agree that RugCheck shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or resources.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall RugCheck, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Site, the Services, or any content on the Site, including but not limited to:

  • Direct, indirect, special, incidental, consequential, or punitive damages
  • Personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data
  • Any other damages arising from your use of the Services

This limitation of liability applies whether the damages arise from use or misuse of the Site, from inability to use the Site, or from the interruption, suspension, or termination of the Site (including such damages incurred by third parties).

This limitation includes damages resulting from flight cancellations, delays, schedule changes, overbooking, lost or delayed baggage, denied boarding, or other events related to air travel that are beyond our control.

Disclaimer of Warranties

The Site and all content, materials, information, and services provided on or through the Site are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied.

RugCheck disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

  • The Site will always be available, uninterrupted, timely, secure, or error-free
  • The results that may be obtained from the use of the Site will be accurate or reliable
  • The quality of any products, services, information, or other material purchased or obtained through the Site will meet your expectations
  • Any errors in the Site will be corrected

Any material downloaded or otherwise obtained through the use of the Site is accessed at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

Indemnification

You agree to defend, indemnify, and hold harmless RugCheck, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms
  • Your User Content
  • Your use of the Site or Services
  • Your violation of any third-party rights

Termination

We may terminate or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Upon termination, your right to use the Site will immediately cease, but all provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the courts of the Province of British Columbia, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant jurisdiction.

Changes to Terms

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Site thereafter.

Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

Miscellaneous

Entire Agreement

These Terms, our Privacy Policy, and any other documents incorporated by reference constitute the sole and entire agreement between you and RugCheck regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

Waiver and Severability

No waiver by RugCheck of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of RugCheck to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without RugCheck's prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. RugCheck may freely assign or transfer these Terms without restriction.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

RugCheck
678 Tyrique Pines
New Ignaciofurt, BC C2L 4P2
Canada

Email: legal@rugcheck.ca

Phone: +1 (734) 378-7943